Seasonality |
January, February, March, April, May, June, July, October, November, December |
REQUIRED INFORMATION AND DOCUMENTS |
Certification Card, Date of birth, Date of last dive, Diving Insurance, Medical Statement, Name in accordance with passport, Number of dives, Passport |
Read before you go |
TERMS AND CONDITIONS
1. MAKING A BOOKING
a. Aiyanar Beach & Dive Resort, Inc requires a 50% down payment to confirm a booking.
b. Accommodations will only be held up to the date of the OPTION DATE on the proposal or quotation. If no down payment is received within the option period, Aiyanar Beach & Dive Resort, Inc, Inc. may release the rooms to other guests. Extension of room reservation is dependent on availability, full payment is due 30 calendar days prior to...Continue reading the arrival date; otherwise the booking may be cancelled unless special arrangement has been made upon arrival.
d. A Confirmation Voucher (CV) will be issued upon receipt of payment. Guests will be responsible for checking that all information on the Confirmation Voucher is correct. The details on the Confirmation Voucher will be followed for all arrangements.
2. PAYMENT DETAILS:
a. Aiyanar Beach & Dive Resort, Inc does not cover for any transactional charges. Actual amount received will be taken as the actual payment received.
b. Guests may request for the bank or PayPal details reflecting the actual amount received.
c. Payment can be done through a bank wire/deposit, PayPal, or Credit Card (Mastercard and VISA only).
d. For last minute bookings where guest arrival is within the next 7 days, only Credit Card payments will be accepted.
BANK DEPOSIT IN PHILIPPINE PESO
(Please email payment slip to payments@aiyanar.com and tessa@aiyanar.com)
Banco de Oro Unibank
Account Name: Aiyanar Beach & Dive Resort, Inc, Inc.
Account Number: 6930039003
SWIFT CODE: BNORPHMMXXX
BANK DEPOSIT IN US DOLLARS
(Please email payment slip to payments@aiyanar.com and tessa@aiyanar.com)
Dollar Account
Banco De Oro Unibank
Account Name: Aiyanar Beach & Dive Resort, Inc Inc.
Account Number: 106930036187
SWIFT CODE: BNORPHMMXXX
PAYPAL
(Please email payment slip to payments@aiyanar.com and tessa@aiyanar.com)
CREDIT CARD
Please provide credit card information to
payments@aiyanar.com and tessa@aiyanar.com) to facilitate payment
3. CANCELLATION and REFUNDS:
a. If the cancellation is made:
· 7 days or less prior to arrival date = 100% non-refundable
· 8 to 15 days prior to arrival date = 50% non-refundable
· 16 to 80 days prior to arrival = 20% non-refundable
b. Partial cancellation for a group : Deposits for groups are taken as a deposit for each group member and the cancellation policy applies to each person. For example, if one group member cancels, their portion of the deposit will be non-refundable according to the refund policy above unless someone else can fill their space.
c. For cancellations due to force majeure or fortuitous events, such as but not limited to weather and natural calamities. The package may be rebooked based on the rebooking details below. Refunds may be possible and is assessed on a case to case basis.
d. There will be no refunds for activities on the itinerary that are not done. However, for activities cancelled by Aiyanar Beach & Dive Resort, Inc’s operations team due to operational concerns, full refund will be provided. For activities cancelled due to force majeure or fortuitous events, 80% will be refunded provided Aiyanar Beach & Dive Resort, Inc is unable to provide an alternate activity.
e. Transaction charges for the refunds will not be covered by Aiyanar Beach & Dive Resort, Inc
f. All refunds will be processed by the Manila office and will be remitted 15 days after cancellation.
4. REBOOKING:
a. The package may be rebooked within 1 year from the expected date of arrival, but the rebooking will be subject to penalties/cancellation charges such as, but not limited to, flight rebooking penalties and hotel/resort cancellation charges.
b. Rebooking does not apply for partial cancellations for a group. Rebooking only applies for entire group cancellations.
5. ITINERARY CHANGES
a. A suggested itinerary is provided. The guest can request for itinerary changes before the Confirmation Voucher is issued.
b. For hotel/resort accommodations, the standard check-in time is 2:00 PM and the standard check-out time is 12:00 PM. Early check-in or late check-out may be requested, but is not guaranteed. Approval of this request is dependent on the room availability at the hotel/resort.
c. The guest may opt to re-arrange the itinerary (i.e. dates of the various activities) on-site provided that Aiyanar Beach & Dive Resort, Inc, Inc. is given ample time to prepare. Re-arranging of the itinerary is subject to approval of Aiyanar Beach & Dive Resort, Inc and may be subject to penalties.
d. Aiyanar Beach & Dive Resort, Inc reserves the right to change the travel itinerary without notice if safety, weather or other conditions beyond the control of Aiyanar Beach & Dive Resort, Inc require that such changes be made.
6. GUARANTEES AND LIABILITIES
a. Although, Aiyanar Beach & Dive Resort, Inc. has safety measures and precautions in place to contribute to the safety of the guests’ personal belongings and valuables, guests are advised to be responsible for the safe keeping of their personal belongings and valuables. Aiyanar Beach & Dive Resort, Inc. will not be liable for loss or damage of personal belongings and valuables.
7. INSURANCE and SAFETY CLAUSES:
a. To ensure peace of mind while on vacation, we strongly recommend purchasing travel insurance. Aiyanar Beach & Dive Resort, Inc. will not be responsible for any injuries, accidents, or death.
b. Aiyanar Beach & Dive Resort, Inc. will not be responsible for expenses incurred due to airline, ferry, or bus delays or cancellation, lost luggage, health issues, or other unwanted and unforeseen scenarios.
c. Claiming against the insurance company is the responsibility of the guest. Aiyanar Beach & Dive Resort, Inc. will assist in providing all the necessary paperwork/documentation.
d. Please be reminded of the NO FLYING AFTER DIVING rule. We recommend a MINIMUM of 24 HOURS surface interval after the final dive before flying.
8. OTHER INFORMATION
a. All divers MUST present proof of certification prior to all in water activities. Divers will only be allowed to dive within the limits of their certification and/or proven experience.
b. To assist us with better service, we highly suggest providing us with an accomplished customer information sheet, at least 15 days prior to arrival.
c. For group bookings, it would be highly appreciated if a rooming list can be provided 15 days prior to arrival. |