Solmar V: Schedule, Deals, Reviews

I was on the trip to Socorro with Solmar V back in May. The liveaboard experience was nice, the boat was old and basic, the service on board, the dive guides and the diving experience was in general very good. However, I had bad experience with the service provided by liveaboard operator office. The office staffs were very hard and inefficient to communicate with from my own experience from booking the trip to the national park fee refund due to the tropical hurricane trip interruption. I was communicating with them regarding the refund from June, and they have been very slow on replying and processing. After 5 months, I have not received my national park fee refund. I was very unsatisfied with the service from this liveaboard company. But then Divebooker.com stepped in and the issue was solved in less than a week.

Excellent crew and service. Food was great but was served cold more often than not. Room was musty smelling and had to leave the door open during day to let it air out.

The boats engine failed 10 miles into our trip its 290 mile trip to Socorro. The previous trip had been cut short due to engine failure the company has allegedly run out of credit for boat repairs locally. We missed 2 days of diving and had a 44hr return trip. I was promised an email on the 8th March from the company with refund details its now the 14th and still nothing. Divebooker are chasing.